In disability discrimination reasonable adjustments cases, the primary question is whether a provision, criterion or practice (PCP) was applied by the employer that placed the disabled person at a substantial disadvantage - if so, the duty to make reasonable adjustments is triggered. There is no requirement that the PCP actually be applied to the disabled person, and substantial disadvantage may still be caused even if the disabled person has been specifically exempted from it.
Roberts v North West Ambulance Service - no requirement that PCP be specifically applied to disabled person
EAT - 24/01/12
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