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Beattie v Age Concern - Interpretation of a contract should take into account how it is operated as well as what it says [2007] EAT

Ms Beattie was an hourly paid worker who was entitled to sick pay under her terms of employment with the Age Concern charity. Over a period of some 10 years she never worked less than 30 hours a week. A statement of particulars of employment provided "a guaranteed minimum of 15 hours per week, hours flexible to be agreed but will primarily involve weekend, evening and Bank Holiday work" and her contract provided "Your normal working week is 15 hours, but could be significantly more". The employer argued that her sick pay entitlement should be based on 15 hours a week.

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