Collins v Club 24 Ltd t/a Ventura - EAT to be "diffident" over interfering with constructive unfair dismissal decisions [2012] EAT

Constructive unfair dismissal claims can be difficult and depend entirely on the factual findings of a tribunal - an appellate court must be "diffident" about interfering with such judgments.

Ventura serviced a 24 hour telephone help-line on behalf of the RSPCA; Ms Collins was a customer adviser.  Ventura and RSPCA agreed that its advisers would canvass callers to donate to RSPCA funds - Ms Collins did not agree with this use of the help-line and claimed that she was being bullied into fund-raising. She refused to attend training and was suspended for disobeying a reasonable instruction. Her grievances were rejected and she resigned.

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