Game Retail Ltd v Laws  UKEAT/0188/14
Judge fails to understand public nature of Twitter
In Game Retail Ltd v Laws UKEAT/0188/14 Mr Laws worked as risk and loss prevention investigator for Game Retail, a games retailer with over 300 stores across the UK. In that position he was required to investigate losses, fraud and theft and to conduct audits in those stores for which he had responsibility. Games Retail’s stores depend upon Twitter and other social media as tools for marketing and communications. Each store had its own Twitter profile and feed, to which the manager and/or deputy manager had access for posts. A large number of customers followed their local stores on Twitter, and their posts could therefore appear on the store Twitter feed.