Grievance Procedure

Key Points

  • An employer should have a written grievance procedure in place for its employees to follow should its employees have any grievances.
  • As with a written disciplinary procedure, it provides a clear framework which can be of assistance to clarify what the parties should do in what may be stressful circumstances. Furthermore, it gives employees a potential recourse before having to resort to Tribunal proceedings – and the employer gets the chance to nip a potential problem, or Tribunal claim, in the bud.
  • An employee’s statement of the main terms of his or her employment is required by the Employment Rights Act 1996 to refer the employee to the person to whom they should raise a grievance.
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