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Norman and others v National Audit Office [2014] UKEAT/0276/14: Right to vary provision was not clear and unambiguous

The EAT in Norman and others v National Audit Office found that an Employment Tribunal had erred in concluding that a term in the letters of appointment of Ms Norman and others enabled the employer to vary the contract unilaterally; the term was unclear and ambiguous. Clause 2 in the offer letters provided: ‘detailed particulars of conditions of service [found in the relevant sections of the HR manual] are subject to amendment; any significant changes affecting staff in general will be notified […]’ followed by notification details.

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