Royal Mail Letters & ors v Muhammad - Complaint was not a grievance for purposes of EA 2002 s.32  EAT
Mr Muhammad was a practising Muslim of Asian origin. He was employed as a packet stamping postman. He considered he was the victim of bullying and harassment in being unfairly allocated a greater workload than his colleagues and being subjected to verbal abuse, taunts and ridicule. He complained to Royal Mail but did not then suggest that racial and/or religious issues underlay his complaint. An employment tribunal found that nonetheless his complaint amounted to a statutory grievance within the meaning of Employment Act 2002 s.32 and that therefore he could bring a claim.